Assured Quality of Service

PJ Shipping Ltd are trading members of BIFA (British International Freight Association)
and operates subject to BIFA's 2005 STC.

PJ Shipping Limited are ISO9002 registered. Annual ISO audits ensure that we have
verified procedures in place to provide clients with the best possible service.

PJ Shipping Limited are 'Gold Standard' award winners for Customer Satisfaction.

Since 2002 we have commissioned at regular intervals a totally independent customer
satisfaction survey.

Customer responses have resulted in us being awarded 'Gold Standard' for customer
service with a satisfaction score of 88%.

We believe that the above demonstrates that we are committed to providing our
clients with the best possible service we can and are prepared to ask our clients
for their opinions and where necessary act upon their responses.

The biggest compliment we have been given is the answer to one of questions
asked within the customer satisfaction survey :

Would you recommend PJ Shipping Ltd to others?

Without reservation the answer has always been "YES"